Privacy & Policies
Disclaimer:
Availability of Items: Please note that adding items to your cart does not guarantee their availability until the checkout process is completed. Due to high demand or other unforeseen circumstances, items may become unavailable before your order is finalised. We apologise for any inconvenience this may cause. Product Images: Product images displayed in the cart may differ from the actual products in terms of colour, size, or other features. We strive to provide accurate representations of our products, but variations may occur due to factors such as screen resolution or lighting conditions. Price and Promotions: Prices and promotions displayed in the cart are subject to change without prior notice. While we make every effort to ensure the accuracy of pricing information, errors may occur. In such cases, we reserve the right to correct any inaccuracies and update prices accordingly. Shipping Estimates: Shipping estimates provided in the cart are for informational purposes only and are not guaranteed delivery dates. Actual delivery times may vary depending on factors such as shipping method, destination, and carrier delays. We recommend reviewing the estimated delivery times during the checkout process for more accurate information. Return Policy: At ETAMOR, we want you to be completely satisfied with your purchase. That’s why we offer a 30-day return policy. If you’re not happy with your item, simply return it within 30 days of delivery for a full refund or exchange. Items must be unworn, in original packaging, and with all tags intact. Please note that customized products are not eligible for returns. For assistance, contact our customer service team, and we'll help make the process easy! Order Confirmation: Placing items in your cart does not constitute a confirmed order until the checkout process is completed and you receive an order confirmation email. Orders are subject to acceptance and verification by Etamor before they are processed and shipped. By proceeding to checkout, you acknowledge and accept the terms and conditions outlined in this disclaimer. If you have any questions or concerns, please contact our customer service team for assistance.
Cookies Policy:
At ETAMOR, we use cookies to enhance your browsing experience and provide personalized content and advertisements. Cookies are small text files that are stored on your device when you visit our website. We use cookies for various purposes, including: Analyzing website traffic and usage patterns to improve our website and services. Remembering your preferences and settings to provide a customized experience. Serving targeted advertisements based on your interests and browsing behavior. By continuing to use our website, you consent to the use of cookies as described in our Cookie Policy. You have the option to manage or disable cookies through your browser settings, although this may affect your ability to access certain features or functionality of our website.
Privacy Policy:
At ETAMOR, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, make a purchase, or engage with our services, including SMS marketing. Please read the policy carefully to understand how your information is handled. 1. Information We Collect We collect various types of personal information to enhance your experience on our platform, including but not limited to: Personal Data: Name, email address, shipping/billing address, phone number, and payment details when you place an order. Account Information: If you create an account, we collect your login details and preferences. Order History: Information on your purchases and transactions. Communication Data: Any messages, feedback, or correspondence you send to us. Device & Usage Data: Information collected through cookies and tracking technologies (e.g., browser type, device type, IP address). 2. How We Use Your Information The personal data we collect is used for the following purposes: Order Processing: To fulfill and deliver your orders. Customer Service: To respond to your inquiries, manage your account, and provide support. Marketing and Promotions: To send promotional emails, offers, and product updates based on your preferences (with your consent). Personalisation: To tailor content and product recommendations to your interests. Legal Compliance: To comply with legal requirements, prevent fraud, and protect our business. 3. SMS Marketing By providing your phone number, you consent to receive SMS marketing messages, offers, and updates from ETAMOR. This includes, but is not limited to, promotional texts, sales alerts, and product launches. You may receive texts up to a certain number of times per month, as specified when you sign up. Opting In: You agree to receive SMS messages from ETAMOR when you voluntarily subscribe by entering your phone number on our website or when making a purchase. Opting Out: You can opt out of SMS marketing at any time by replying "STOP" to any text message you receive from us. Alternatively, you can contact us directly to manage your preferences. Third-Party Service Providers: We may use third-party providers to send SMS messages. Your data is protected and used only for the purpose of delivering the messages. 4. Cookies and Tracking ETAMOR uses cookies and similar tracking technologies to personalise your browsing experience and analyse website performance. Cookies allow us to remember your preferences and track site usage for improvements. Types of Cookies: We use session cookies (temporary) and persistent cookies (remain on your device until deleted). Managing Cookies: You can modify your browser settings to control or block cookies, but doing so may impact your experience on our site. 5. Sharing Your Information ETAMOR does not sell or rent your personal information to third parties. We only share your data in the following instances: Service Providers: Trusted third-party companies that help us operate our business (e.g., payment processors, shipping partners) and ensure that your order is fulfilled. Legal Obligations: If required by law, we may disclose your information to comply with legal processes or protect the rights, property, or safety of ETAMOR and its customers. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred to the new owner. 6. Data Security We take the protection of your personal information seriously. We implement various security measures, including encryption and secure socket layer (SSL) technology, to ensure that your data is safe during transmission and storage. Despite our efforts, no data transmission over the internet can be guaranteed as 100% secure. Therefore, while we strive to protect your data, we cannot guarantee its absolute security. 7. Your Rights You have the following rights regarding your personal data: Access: You can request to see what personal data we hold about you. Correction: You can request corrections to any inaccurate or incomplete data. Deletion: You can request the deletion of your personal data, subject to certain legal obligations. Marketing Preferences: You can update your preferences or unsubscribe from marketing communications at any time. To exercise any of these rights, please contact us using the information below. 8. Children’s Privacy ETAMOR does not knowingly collect personal information from individuals under the age of 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it. 9. Changes to This Privacy Policy We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and the date of the last revision will be indicated at the top. Your continued use of the website after any changes constitutes acceptance of the updated policy. 10. Contact Us If you have any questions or concerns about our Privacy Policy or how we handle your data, please feel free to contact us at: Email: support@etamor.com Thank you for choosing ETAMOR!
Mobile Terms of Service
Mobile Terms of Service Etamor Last updated: Oct. 2, 2024 The Etamor mobile message service (the "Service") is operated by Etamor (“Etamor”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes. By consenting to Etamor’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Etamor through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders). You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Etamor. Your participation in this program is completely voluntary. We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider. You may opt-out of the Service at any time. Text the single keyword command STOP to Etamor or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Etamor mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP to Etamor or email support@etamor.au. We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages. The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number. To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service. We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
If you have any additional questions or need further assistance, don't hesitate to reach out to us. Whether it’s about your order, product details, or anything else, our team is here to help. Contact us anytime via email or our customer support page, and we'll get back to you as soon as possible. We’re committed to ensuring your experience with ETAMOR is exceptional!